Training tailored to your needs

We can provide you with training for your staff to deal with various aspects of the crisis. This can include a general overview of crisis management or perhaps more specific input for your individual crisis management teams. Please click here for a leaflet of some of the workshops we offer. A few examples are listed below:

Introduction to crisis management

This one day workshop provides an in-depth grounding in why businesses need to plan and prepare for a major crisis. How to identify different types of crises and the level of response required. What your crisis response teams need to know and the escalation processes that need to be in place.

This course is recommended for those in your business who may be expected to respond to a crisis.

download our pdf brochure for the introductory workshop here

Crisis leadership workshops

This high-level workshop is orientated towards senior managers and board members. We cover a number of key topics and round off the session with a highly pressured 'desk top exercise', whereby participants can feel some of the tension they would be placed under in a real crisis.

Media training

The world of media is a fast-moving one and you only get one chance to sell your story and deliver your message, particularly in a crisis. Reputations can be built, or destroyed in a second. Companies need to take control of a crisis and benefit from it otherwise someone else will.

This form of training is best suited to key senior personnel who will act as the corporate face of your company in any crisis situation - at home, abroad or at the crisis scene.

During this training workshop, delegates will:

• Have the opportunity to practise interview techniques on camera.
• Receive constructive feedback on their personal techniques.
• Receive a full set of recommendations on how to conduct press interviews and face-to-face interviews with the media.

Human Aspects / Compassion training workshops

Tragedy can occur at any time, in any place and to any person. It is random and sudden, it's impact is often devastating and life-changing. Those affected will need assistance and support to survive the immediate impact.

Those attending this workshop will:

• Gain an understanding of the issues those impacted by a crisis experience.
• How to respond with compassion and empathy to clients and staff.
• Explore coping mechanisms.
• Benefit from recent crisis experiences and case studies.

It is essential that all your staff are trained in appropriate procedures, with background knowledge of the legal implications.

download our pdf brochure for the Human Aspects / Compassion training workshop here