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Dear
Reader
Welcome to this
week's edition of the Communiqué. In this issue, we ask -
are social network sites, such as Facebook and MySpace changing
the business environment? The numbers are staggering - around 35
million active users of Facebook, and growing fast.
The content
ranges from the mundane through to the bizarre. As an example of
the latter, a man in my home town has been playing the accordion
on the same street corner for 30 years. I recently discovered he
has an appreciation group on Facebook - the group has over 3,000
members. Even my wife, who is sceptical of finding anything of use
on the internet, was surprised to find a Facebook group of kindred
spirits who have a sole mission of fitting as much Pick n Mix as
possible into a Woolworths cup.
We will try
to unearth some of the mystery and hype surrounding these phenomena:
How have these sites come about? What potential risks can they pose
to a business? What should you be doing as a business to protect
yourself? Can you turn this new media to your advantage? We have
helped a number of our clients in exploiting the new tools on the
internet to better position their brand and their products and services.
If you feel you need to start utilising these networking sites for
your business, but don't know where to start, call us for further
information.
In this issue:
Please keep
sending your feedback, both good and bad as we are keen to make
this communiqué as relevant as we can to our readers. Email
me at andy.jarosz@docleaf.com;
or find me on Facebook!
Thanks as always,
Andy Jarosz. Editor
| Filling
a social void
We
have more ways of communicating with people around the world
than at any other time in history, and yet incidences of loneliness,
isolation and depression continue to grow. While society places
high value on the freedom of individual self-expression, the
fundamental desire for intimacy, connectedness and community
remains powerfully strong.
Where
natural or historical communities have broken down or no longer
exist, the human spirit seeks new ways of making contact,
connecting and developing meaningful contact. docleaf's Larry
McGonnell, a qualified psychotherapist, gives us his perspectives
on why social networks have become increasingly popular forms
of expression. .
Read Larry's
article here
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Facebook-
what it means for business
Facebook
started as an internal social network within Harvard. It soon
expanded and became a favoured virtual haunt of teenagers
across the US and worldwide; perhaps it still is, although
as us oldies ebrace it the younger generation are inevitably
moving on to the next big thing. And yet the sheer size and
usage of the site means that businesses ignore it at their
peril. It can be a valuable and extremely cost effective marketing
tool - and in the wrong hands it can wreak havoc for your
company's reputation.
Lee Aase, a media
relations manager, muses in his blog on the main uses for
Facebook within the business environment - some of his ideas
may surprise you - read the full article here:
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Strategies
for dealing with the social media
Companies and organisations
have adopted different policies for managing their employees'
use of social networks, and the threats that they perceive
within. Some have gone to the extreme length of banning their
employees from using these sites. But this too has its dangers,
as law professor Michael Geist explains to the BBC.
Read
the full story here:
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M&S
flies the reputation flag for UK
Lego, Denmark’s top rated toy company, followed closely
by IKEA, Sweden’s giant retailer, are the world’s
top two most respected companies for 2007, according a Reputation
Institute research study.
Marks
& Spencer, in 23rd place, is Britain’s only representative
in the first 50 companies.
The Institute
surveyed more than 60,000 consumers in 29 countries to measure
the corporate reputations of 600 of the world’s largest
companies.
RI is
a New York research firm specialising in the field of corporate
reputation management.
Read
more here:
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Crisis
Briefs
- A town
in crisis? The mayor of a north-western Italian town has
introduced a pay-as-you-slim scheme to help improve the
health of his townsfolk. Mayor Gianluca Buonanno said men
living in Varallo will receive £30 for losing 4kg
in a month and women will get the same amount for shedding
3kg. As a further bonus for keeping the weight off for five
months, they will get another £140. Mayor Buonanno
said: "Lots of people are saying, 'I really need to
lose some weight, but it's really tough.' So I thought,
why don't we go on a group diet?" (PA)
- And
finally.. a story of an unusual rescue at sea. A giant,
smiling Lego man was fished out of the sea in the Dutch
resort of Zandvoort on Tuesday. (Reuters)
Workers
at a drinks stall rescued the 2.5-metre (8-foot) tall model
with a yellow head and blue torso. "We saw something
bobbing about in the sea and we decided to take it out of
the water," said a stall worker. "It was a life-sized
Lego toy." A
woman nearby added: "I saw the Lego toy floating towards
the beach from the direction of England."
The
toy was later placed in front of the drinks stall.
We published
a glossary of online crisis tools in the last edition, that
was produced by Anne Sceia Klein (website)
. We did not credit Anne with having created this list,
and would like to apologise for any confusion caused. We
continue to be grateful to all our contributors of articles,
blogs and ideas for inclusion in the newsletter.
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A
collection of past eNews articles can be found at
here:
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www.docleaf.com
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