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docleaf Communiqué
Facing up to Facebook
  Communiqué Issue | Aug 15 2007

 

 

Dear Reader

Welcome to this week's edition of the Communiqué. In this issue, we ask - are social network sites, such as Facebook and MySpace changing the business environment? The numbers are staggering - around 35 million active users of Facebook, and growing fast.

The content ranges from the mundane through to the bizarre. As an example of the latter, a man in my home town has been playing the accordion on the same street corner for 30 years. I recently discovered he has an appreciation group on Facebook - the group has over 3,000 members. Even my wife, who is sceptical of finding anything of use on the internet, was surprised to find a Facebook group of kindred spirits who have a sole mission of fitting as much Pick n Mix as possible into a Woolworths cup.

We will try to unearth some of the mystery and hype surrounding these phenomena: How have these sites come about? What potential risks can they pose to a business? What should you be doing as a business to protect yourself? Can you turn this new media to your advantage? We have helped a number of our clients in exploiting the new tools on the internet to better position their brand and their products and services. If you feel you need to start utilising these networking sites for your business, but don't know where to start, call us for further information.

In this issue:

Please keep sending your feedback, both good and bad as we are keen to make this communiqué as relevant as we can to our readers. Email me at andy.jarosz@docleaf.com; or find me on Facebook!

Thanks as always, Andy Jarosz. Editor


 

Filling a social void

We have more ways of communicating with people around the world than at any other time in history, and yet incidences of loneliness, isolation and depression continue to grow. While society places high value on the freedom of individual self-expression, the fundamental desire for intimacy, connectedness and community remains powerfully strong.

Where natural or historical communities have broken down or no longer exist, the human spirit seeks new ways of making contact, connecting and developing meaningful contact.

Read our article here

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Facebook- what it means for business

Facebook started as an internal social network within Harvard. It soon expanded and became a favoured virtual haunt of teenagers across the US and worldwide; perhaps it still is, although as us oldies ebrace it the younger generation are inevitably moving on to the next big thing. And yet the sheer size and usage of the site means that businesses ignore it at their peril. It can be a valuable and extremely cost effective marketing tool - and in the wrong hands it can wreak havoc for your company's reputation.

Lee Aase, a media relations manager, muses in his blog on the main uses for Facebook within the business environment - some of his ideas may surprise you - read the full article here:

 

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Strategies for dealing with the social media

Companies and organisations have adopted different policies for managing their employees' use of social networks, and the threats that they perceive within. Some have gone to the extreme length of banning their employees from using these sites. But this too has its dangers, as law professor Michael Geist explains to the BBC.

Read the full story here:

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M&S flies the reputation flag for UK


Lego, Denmark’s top rated toy company, followed closely by IKEA, Sweden’s giant retailer, are the world’s top two most respected companies for 2007, according a Reputation Institute research study.

Marks & Spencer, in 23rd place, is Britain’s only representative in the first 50 companies.

The Institute surveyed more than 60,000 consumers in 29 countries to measure the corporate reputations of 600 of the world’s largest companies.

RI is a New York research firm specialising in the field of corporate reputation management. Read more here:


 

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Crisis Briefs

  • A town in crisis? The mayor of a north-western Italian town has introduced a pay-as-you-slim scheme to help improve the health of his townsfolk. Mayor Gianluca Buonanno said men living in Varallo will receive £30 for losing 4kg in a month and women will get the same amount for shedding 3kg. As a further bonus for keeping the weight off for five months, they will get another £140. Mayor Buonanno said: "Lots of people are saying, 'I really need to lose some weight, but it's really tough.' So I thought, why don't we go on a group diet?" (PA)
  • And finally.. a story of an unusual rescue at sea. A giant, smiling Lego man was fished out of the sea in the Dutch resort of Zandvoort on Tuesday. (Reuters)
  • Workers at a drinks stall rescued the 2.5-metre (8-foot) tall model with a yellow head and blue torso. "We saw something bobbing about in the sea and we decided to take it out of the water," said a stall worker. "It was a life-sized Lego toy." A woman nearby added: "I saw the Lego toy floating towards the beach from the direction of England."

    The toy was later placed in front of the drinks stall.

     

    We published a glossary of online crisis tools in the last edition, that was produced by Anne Sceia Klein (website) . We did not credit Anne with having created this list, and would like to apologise for any confusion caused. We continue to be grateful to all our contributors of articles, blogs and ideas for inclusion in the newsletter.

     

 

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A collection of past eNews articles can be found at here:

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