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Dear
Reader
Welcome to this
week's edition of the Communiqué. In this issue we look at
some good examples of crisis management from around the world, and
also as the question: should employers worry about the lifestyle
that their staff lead?
In this issue:
Please keep
sending your feedback, both good and bad as we are keen to keep
this communiqué as relevant as we can to our readers. You
can email me at andy.jarosz@docleaf.com
Thanks as always,
Andy Jarosz, Editor.
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Crisis
Management - Oprah style
It is
often said that it is not bad events that ruin a reputation,
but the reaction to those events. No stranger to controversy,
Oprah Winfrey was caught in the centre of a storm this week
when the school she founded in South Africa was involved in
allegations of sexual abuse.The response was Ms. Winfrey was
typical and decisive, and a demonstration of the principles
of good crisis management.
Read the
blog post from Jane Genova here:
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Employee
Fitness - A Management Issue?
Why should
an employer care whether his workforce are fit and living
a healthy lifestyle? Is it actually his/her business? According
to an article from the University of North Carolina, encouraging
good habits among employees can benefit the company in the
long term.
Read
the article here:
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Deliver
Bad News Fast to the Right Audience
When there
is bad news to deliver, how it is communicated is often remembered
as much as the content of the message itself. Who says it,
when it is said, and who it is relayed to first - all these
issues matter in how the bearer of news is perceived by their
audience. Using an analogy that is familiar with any Godfather
fans, Richard Amme gives advice as to how to best break bad
news and protect a company's reputation.
For Richard
Amme's article, click here:
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| Vasili
Arkhipov - the man who saved the world
In perhaps
the greatest demonstrate of cool thinking under intense pressure,
the Second Russian Naval Captain stood up and spoke against
his colleagues in 1962 and prevented an almost certain nuclear
holocaust. 45 years on, David Gamble writes in praise of Captain
Arkhipov, and suggests what we can learn from his actions.
Read
his post from October 25th
here:
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Crisis
Briefs
Think
you had a bad day? Spare a thought for a man who was arrested
on Thursday after a bizarre series of events that included
him crashing his car, getting shot by a homeowner, breaking
a restaurant window and stripping to his underwear.
Police
said it all started when the man crashed his car into a pole
and started banging on the door of a nearby house. After he
kicked in a window, homeowner Leroy Bruce shot him. Bruce
said the man ran off and left his pants and other clothing
behind. The bleeding suspect fled to a McDonald's and threw
a rock through the front window.
Witness
Lisa Fuqua told WMC-TV that the man was easy for police to
identify and that he 'had to be on some high-powered something."
The suspect, who wasn't identified, was taken to the Regional
Medical Center. Police said they'll charge him when he's released.
Officers said when they found the man at the restaurant, he
had stripped to his shirt and undershorts.(WMC Memphis)
And finally...
a Christmas crisis brewing...... According to a UK government
thinktank, Christmas should be downgraded unless other religious
festivals are marked on an even footing.
The Institute of
Public Policy Research has suggested various ideas to make
the UK more multicultural. It also wants "national culture"
barriers to be torn down to help immigrants settle into the
UK.
In a report
due to be published in coming weeks, the organisation said:
"If we are going to continue to mark Christmas - and
it would be very hard to expunge it from our national life
even if we wanted to - then public organisations should mark
other major religious festivals too. Even-handedness dictates
that we provide public recognition to minority cultures and
traditions." (ITN)
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A
collection of past eNews articles can be found at
here:
Please
visit our website at
www.docleaf.com
Address:
docleaf, Building 9, BRE, Bucknalls Lane, Watford.WD25 9XX. UK
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