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Articles this month:

Take our free on-line audit to see how well you will cope with a crisis?

Is your organisation prepared for change?

Free access to overseas hotel health and safety data

 

 

 

 

 

 
  October 2006  

 
 

How prepared are you for a crisis?

So you think your ready to deal with a crisis?- Take our free on-line audit here to see how well prepared you really are by clicking here.

Having carried out some de-briefs with clients relating to recent incidents, a common theme emerges. Speed and the level of response seem to colour the on-going response to the crisis.

This is just one of the many critical success factors we have identified over the years in managing crises. The above audit questions your preparedness for a speedy response amongst a number of other key areas. All these will have to be managed if you have any chance of emerging from a crisis with your reputation intact.

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Is your organisation prepared for change?

Change in the workplace has become a way of life. Increased competition, re-organisation, new technology, growth, mergers and staff turnover are all regular occurrences. Managers at all levels are challenged to maintain and increase performance often under chaotic and complex conditions.

Keeping teams focused, engaged and productive in the midst of continuing change can be a challenging and stressful task. Many organisations continue to give scant focus on the management of human capital through these periods of change. What do you do with your most important assets through these periods?

Many organisations are now discovering that although they might have changed the physical environment such as the office environment that they have not moved the ‘hearts’ of their workforce with them. When this happens it can lead to reduced productivity, sickness absence, high levels of stress, frustration and resistance.

Change your approach to managing change, equip your managers with the skills to move the ‘hearts’ of your staff and not only maintain productivity but increase it! Managers can develop these skills through training and coaching. Equip your Managers to carry out their jobs effectively.

A good starting point could be to undertake a stress management audit of your workforce. docleaf have devised web based tools to help the HR team survey the workforce and better understand the current mood and intrinsic stress levels.

For more information contact jo.crofts@docleaf.com.

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Sharing overseas hotel health and safety data.

The recent tragic events in Corfu have once again highlighted the importance of undertaking some form of health and safety checks of properties that travel arangers contract with..

Recent research by docleaf's sister company, Travelsafe, shows that hotels are reporting an ever-increasing number of requests for H&S information from their buyers, whether they are tour operators, corporate travel arrangers or individuals booking directly with the property.

Andy Jarosz, Head of Travelsafe reports that in a recent survey commissioned among the Travelsafe hotel partners, more then a third of hotels stated that they are asked to complete more then three different health and safety audits in a year, with 12% completing more than ten! In more then 75% of cases more then 2 people are involved in collating this data.

Travelsafe was formed in part to help reduce on this duplication of effort by sharing hotel H&S data on a web based platform. One immediate benefit of sharing this data is that the limited resources that any buyer of hotel beds can channel to this important area can be spread much further.

To help buyers fulfil their duty of care, Travelsafe is offering free access to the on-line database. The registration process will take no more then 2 minutes and can be completed by clicking here.

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Articles are copyrighted to docleaf®. Permission to reprint will usually be granted for no charge. Write to info@docleaf.com.  The articles represent the opinions of the authors and all information is provided "as is" without warranty of any kind.

A collection of past eNews articles can be found at www.docleaf.com/news/enews.php

Regards, Dr. David Perl.
CEO - docleaf
Visit our website at www.docleaf.com
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