Training around the human issues

Training workshop are designed to inform and prepare staff who may be asked to attend an incident site to offer support to customers and staff following a fatality.

It is also suited to those staff who may have to provide telephone support to friends and families who have been impacted by a crisis.

Training is aimed towards those who may have interaction with survivors of a crisis either face to face or over the telephone.

They need not have had previous experience of dealing with traumatic situations but must be prepared and able to listen, have a caring nature and understand people.

The course is primarily about looking after people, their immediate needs following a crisis.

It is not about technical or organisational issues.

For a pdf brochure, please click here